Welcome to HP Shine. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully.
1. Services Provided
HP Shine offers professional auto detailing, ceramic coating, and related vehicle protection services. All services are performed by trained and certified professionals to ensure high-quality results. Service availability, pricing, and scheduling are subject to change at our discretion.
2. Booking and Appointments
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All appointments must be booked through our website, email, or phone.
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We recommend booking in advance to secure your preferred date and time.
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HP Shine reserves the right to refuse service or reschedule appointments due to operational constraints, safety concerns, or unforeseen circumstances.
3. Customer Responsibilities
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Customers must provide accurate and complete information when booking a service.
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All vehicles should be accessible and free of personal belongings prior to service. HP Shine is not responsible for damage or loss of personal items left inside the vehicle.
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Customers must follow all preparation instructions provided for specific services (e.g., paint correction or ceramic coating).
4. Pricing and Payment
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All prices for services are provided at the time of booking and are subject to change without prior notice.
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Payment is required as specified during booking. Accepted payment methods include credit/debit card, bank transfer, or other methods communicated by HP Shine.
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Prepayments or deposits may be required for certain services.
5. Cancellation and Refunds
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Cancellations must be made at least 24 hours in advance to avoid fees. Late cancellations or no-shows may incur a cancellation fee.
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Prepaid deposits may be applied to rescheduled services at HP Shine’s discretion.
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Completed services are non-refundable.
6. Service Limitations
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HP Shine uses professional-grade products and equipment; however, results may vary depending on the vehicle’s condition, age, paint type, or previous damage.
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We do not guarantee permanent removal of scratches, stains, or other pre-existing damage.
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Any vehicle modifications, aftermarket accessories, or prior damage must be disclosed prior to service.
7. Liability
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HP Shine is committed to providing quality services but is not liable for indirect, incidental, or consequential damages arising from the use of our services.
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We are not responsible for damage caused by acts of nature, accidents, misuse, or neglect after the service is completed.
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Liability for direct damages shall not exceed the cost of the service provided.
8. Intellectual Property
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All content on the HP Shine website, including text, images, logos, and videos, is owned by HP Shine or its licensors.
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You may not copy, reproduce, or use any content from the website without prior written permission.
9. Privacy and Data
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Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Changes to Terms
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HP Shine may update or modify these Terms of Service at any time. The latest version will be posted on the website with an updated effective date. Continued use of our website or services constitutes acceptance of the updated terms.
11. Governing Law
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These Terms of Service are governed by the laws of Queensland, Australia. Any disputes arising from these terms or services will be resolved under the jurisdiction of Queensland courts.
12. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: Hpshine.co@gmail.com
Phone: +61 434 083 886